Shipping policy

Thank you for shopping with us. Please review our Shipping Policy to understand how and when your order will be shipped.

Order Processing & Fulfillment

All orders are shipped after the products arrive to Jujy, the brand owner. This applies to both in-stock items and Jujy-order items.

Please note:

  • Pre-order production time is separate from shipping time.

  • Shipping begins only after the product is received and processed.

Shipping Times

United States

Estimated Shipping Time: 3–7 Business Days

International

Estimated Shipping Time: 5–13 Business Days

Shipping times may vary based on carrier delays, customs processing, and destination.

Tracking Information

Once your order ships, you will receive an email with tracking information. Please allow time for the tracking details to update.

Questions or Support

If you have any questions about the shipping of your order, please reach out through the email listed on our Contact Page. We’re happy to assist.

By placing an order, you acknowledge that you have read and understood our Shipping Policy.